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Production of medals

F.A.Q.

COMPLAINTSDELIVERYGRAPHIC DESIGNSORDERSPAYMENTSPRODUCTSRETURNS

COMPLAINTS

In case of any damages or if you receive medal different from the confirmed design, we will find a satisfying solution. All necessary information about complaint processing you will find here

DELIVERY

We are using the services of courier company. In case of large orders we offer special shipping.

No, we don’t. We send them only on working days.

We are using the services of courier company. In case of large orders we offer special shipping.

Yes, you can during office hours (from Monday to Friday – 8:00 am – 4:00 pm). We are located in: Dobrzechów 446b, 38-100 Strzyżów, Poland.

The cost of the shipping is priced individually.

Time of delivery depends on the country. Usually it takes about 2-5 working days (once a parcel left our company). Once your order will be sent you will receive a tracking number in order to track you order.

GRAPHIC DESIGNS

Yes, you can change the design. 3 remarks are included in the price. More are payable – 5 GBP each// 6 €.

If you order less than 100 pieces of medals, there is additional fee that amounts to 12 GBP/15 € . For any order of 100 pieces or more, we offer FREE graphic. Please, note that there are available only 3 free remarks. More remarks are payable – 5 GBP each/ 6 €.

Yes, you can. Please, send us vector files. Adobe Illustrator or CorelDRAW (up to X6 version) are preferable.

The number of colours is unlimited and does not influence the final price.

Our specialised team of graphic designers will prepare your dream medal. If you have an initial idea, send us information about your medal, such as drawing, photograph and description as well as text, logos etc. Check how we are creating designs here

ORDERS

You will receive an offer / answer within 1 working day.

Yes, invoices are sent along with the order (otherwise, you don’t want to).

Once the graphic design is confirmed and we start the production process, you can only order bigger amount of products.

Once you confirm the graphic design, you cannot cancel the order.

For any order of 100 pieces or more, we offer FREE graphic design and manufacturing preparation, therefore you save up to 50 GBP/65 €! In case of large orders, discounts are given individually. If you are planning to place more orders for your events, inform us about it! It will influence the price of the products.

Express order fulfillments are more expensive. Price quote is provided individually. We do not have any specific requirements.

There is possibility of express order fulfillment. In such case you will receive an order within 5 working days (+ time of delivery).

We prepare graphic designs within 1-2 working days. Once you confirm the graphic design, we fulfill the order within 7 working days (in case of more complex order or several thousand products, the terms are given individually). The time of order fulfillment can be speed up if you work in close collaboration with us during preparation of a graphic design (regular contact, precise identification and defining of your needs, specific indications, specific text, logo – information that should appear on the medal etc.)

There is no minimum order quantity required. You can order even one medal.

There are 2 steps: quotation and order.

In order to receive a price quote, please provide the following information:

  • Contact details (e-mail, phone no.),
  • Size of the order (the quantity of medals),
  • Information about the medals (description, photo, or drawing) and any graphic elements you want to incorporate (such as text, logotypes, photos, names, etc.),
  • Additional elements (ribbons, lanyards, boxes, etc.

Once we receive this information, you will receive the price quote within 1 working day. Once you approve the price, the graphic design will be sent within 24 hours*
While placing an order, please provide the data of the buyers/payer (full name, address, VAT identification number).
Once you confirm the graphic design and make a down payment, we start the production process.

*production time is determined by the complexity of the design and the quantity of products requested.

An order should be placed by email: contact@modernforms.eu or telephone +48 798 873 873

PAYMENTS

We do not offer such payment method.

No, it is not possible to order medals with deferred payment. There is need to make full down payment.

You may pay in GBP, EURO, USD.

Please, make the down payment using the following information:

In case of GBP:
PL29 1140 1225 0000 4095 9900 1003 SWIFT: BREXPLPWXXX
MODERN FORMS Sp. z o.o. Dobrzechów 446B, 38-100 Strzyżów
In case of EURO:
PL56 1140 1225 0000 4095 9900 1002 SWIFT: BREXPLPWXXX
MODERN FORMS Sp. z o.o. Dobrzechów 446B, 38-100 Strzyżów
In case of USD:
PL02 1140 1225 0000 4095 9900 1004 SWIFT: BREXPLPWXXX
MODERN FORMS Sp. z o.o. Dobrzechów 446B, 38-100 Strzyżów

There is need to make full down payment.

PRODUCTS

No, we do not recourse to subcontracting. We produce medals in our production department. Find out more why it is so beneficial here

Yes, we can send you samples of medals. In order to receive them, please write an e-mail with a title: SAMPLE ORDERING, and provide delivery address in the message.

We highly recommend to browse our ONLINE version of catalogue
If you want to receive a paper version, please send us an e-mail with a title: CATALOGUE ORDERING, and provide delivery address in the message.

An initial quotation can be provided during the telephone conversation. However, the final pricing is provided and confirmed by an e-mail.

Size and shape have an impact on the final price. Irregularly shaped medals and with lots of openworks are more expensive.

Size and shape have an impact on the final price. Irregularly shaped medals and with lots of openworks are more expensive.

Apart from medals, we are the producers of original trophies and cups as well as modern bottle openers.

Medals made of metal are decorated with UV printing – full colour. Other medals made of plexiglass, laminate or plywood can be engraved.

Yes, there is possibility to print such elements, however, in order to guarantee the best quality, they should be sent in high resolution or vector file.

We have in our offer sublimated ribbons.

Our medals can come with a neck ribbon. We offer satin ribbons with a width of 25 mm and sublimated ribbon (customised) – width: 10 mm – 40 mm. In case of the sublimated ribbons, there is possibility to print any logotype, graphic element etc. The minimum order quantity is 55 pieces.

We do not have stock medals. Each of our product is custom-made.

We do not have in our offer diecast or pressed medals. Our medals are different, modern – offer for metal medals Medals in such technology are competition for diecast or pressed products.

Yes, we produce personalised medals in many ways. To find out more click on the link: personalization

We have the biggest online gallery of medals. You can see our medals on: gallery

If you want to check the quality and visual effect, you can order a prototype. For orders of 1000 pieces or more, you will receive a free prototype. For the smaller orders, the costs will be influenced by the complexity of the design and the quantity.

We do not use any moulds. Our technology does not require the usage of mould. In order to find out more, please read the article: medals production
Additional costs include manufacturing preparation. For the order of less than 100 pcs. – 40 GBP/50 €, and for more than 100 pcs. – FREE OF CHARGE.

RETURNS

Given that the medals are customised and personalised, they cannot be returned or exchanged – according to the relevant regulatory requirements